Delivery charges are shown at checkout before payment.
Please refer to our Delivery page for current delivery schedules and rates.
While we aim for next-day delivery, this is not guaranteed. Couriers may occasionally deliver within 48-hours due to circumstances beyond our control.
Our packaging maintains frozen temperatures for up to 48-hours. Orders rejected within 48-hours due to courier delays will not be refunded or replaced.
Orders may be left without a signature (e.g. porch, garden). If you do not have a suitable location or prefer to sign for delivery, please ensure you are available to receive it.
We are not responsible for theft or loss after GPS-tracked delivery has been confirmed. If you suspect theft, please report it to your local police.
We cannot accept liability for incorrect or incomplete delivery information provided by you. We reserve the right to cancel orders if address details are insufficient or invalid.
Do not select next-day delivery unless you can accept a potential 48-hour delay.
We cannot honour delivery change requests made directly with the courier once the parcel has left us.
Should you refuse an order during the 48-hour delivery period with no evidence of damaged items, we will not be liable for a refund or replacement.
