About Us - The Paleo Ridge Story
Committed to a Raw Dog Food Future
Paleo Ridge is an award-winning working raw dog food business based in Hampshire. We aim to consistently provide outstanding quality products and excellent service to our customers and their dogs, whilst educating the wider public about the benefits of raw feeding.
Founded in 2014, Paleo Ridge has grown from strength to strength. From the family home's kitchen to a multi-operational business, we continue to provide the best raw food on the market through e-commerce and trade partnerships.
Our Certifications
Certifications are not our ultimate goal; they are milestones, not destinations. They serve as powerful tools to ensure we are consistently moving in the right direction, driving relentless progress and continuous improvement.
For us, success goes far beyond any certificate; it’s about setting ever-higher standards and surpassing them, time and again.
RawSAFE - Approved By Vets
RawSAFE is an independently audited accreditation designed to ensure the highest standards in pet food production, particularly for working dogs and pets. RawSAFE is dedicated to promoting the safest and most nutritious food options for pets. By conducting comprehensive, step-by-step factory audits, RawSAFE provides manufacturers with valuable insights to uphold and enhance their production standards.
ISO 9001 - Quality Management
Paleo Ridge is proud to hold the ISO 9001 accreditation. This globally recognised standard focuses on quality management across every aspect of our business. We are independently audited against very strict standards. Audits are unannounced. This ensures we uphold the highest of standards, every day.
OF&G Organic
We are one of the only raw feeding companies to hold Organic certification. This shows that we have implemented every process required to correctly source, store and process organic produce. We can also demonstrate where we have used our Organic produce, down to the last KG. Audits are unannounced, again ensuring we conform to the required standards, every single day.
DEFRA
DEFRA approval is mandatory for every raw dog food company in the UK. Defra visits infrequently and always announces their visits a few weeks in advance. Independent, unannounced audits are mandatory for these extra accreditations. This ensures we meet their very high standards, every single day. The standards laid down by DEFRA are very basic compared to our other accreditations.
Ethical Company Award
The Ethical Company Award is a prestigious recognition given to businesses that prioritise ethical practices in every aspect of their operations. This accolade highlights companies that demonstrate a strong commitment to sustainability, social responsibility, and transparency, ensuring their impact on the environment and society is positive. Being awarded this distinction not only showcases a brand’s integrity but also builds trust with ethically-minded consumers who value businesses that align with their values.
Feefo Platinum Service Award
The Feefo Platinum Service Award is a benchmark of excellence for businesses that consistently deliver outstanding customer experiences. This coveted accolade is awarded to companies that have maintained at least three consecutive years of Gold Trusted Service status, demonstrating a sustained commitment to delighting customers. Based on genuine, verified customer feedback, the Platinum Service Award is a symbol of trust, reliability, and a dedication to going above and beyond in meeting customer expectations.
Proud to be Recognised as One of the Best in the Industry
Paleo Ridge is the most accredited raw dog food manufacturer in the UK. We are proud to be recognised for the tireless efforts we put in to implement and uphold standards that set us apart from the rest.
We have been voted the best raw dog food in the UK, the most trusted brand, the friendliest to new customers and the best food for large and small breeds. On top of this, we have globally recognised accreditations to further show our commitment to quality.
Our Commitments to You
At Paleo Ridge, we take immense pride in our products and providing your dogs with the best possible foods. With this in mind we make a number of commitments to you and your dogs:
Nutrition
"By focusing on biologically appropriate feeding, we aim to support optimal health, vitality, & well-being for dogs of all ages, breeds, and activity levels."
Ethical
"We are dedicated to providing the highest quality raw dog food, crafted with ingredients that meet our rigorous ethical and welfare standards."
Environmental
"We are committed to creating premium raw dog food that supports the health and well-being of dogs while protecting the planet for future generations."
Quality
"We go above and beyond to ensure every product we create is not only safe and nutritious but also produced with meticulous attention to quality at every stage."
“I insist on ethically sourced products. Grass-fed meat is higher in many important nutrients and is less intensively reared. We will never sell anything that I would not feed my own dogs. Like many others, my switch to raw feeding started with a sick dog. All conventional avenues had been exhausted. I did not want to lose my dog, so I started to research what could be done to boost his immune system naturally. Raw feeding kept coming up, so I started to research. The more I learned, the more I realised that natural, healthy food that is species-appropriate really is the best. So started my passion with raw feeding"
Committed to Quality, Ethics, and Sustainability in Every Bowl
With a dedicated and passionate team of very experienced industry professionals, we only use ingredients of the highest quality in our dog food, with a firm commitment to:
Ethically sourced produce
High animal welfare standards
Sustainable farming
Organic, free range or wild where possible
An open dialogue on the latest research into feeding raw.
We are a company that has built on the welfare of animals. Starting with aiding a poorly dog through his illness, we extend our commitment to the environment and the welfare of the animals we source for our dog food. Intensive factory farming goes hand in hand with poor animal welfare and unsatisfactory conditions.
"It’s a privilege to lead such a focused, passionate, and determined group of people on our journey. I am inspired by the unwavering dedication of our team, each person committed to ensuring that dogs receive the very best nutrition, as nature intended. Knowing that our customers place their trust in us to provide their beloved four-legged companions with premium-quality raw dog food is not just an honour. This trust fuels our drive to innovate, to uphold the highest standards, and to continuously educate and advocate for species-appropriate feeding."
Herbie’s Story
Diagnosed with osteosarcoma in 2008, vets advised amputation or euthanasia. Despite a grim prognosis - 90% of dogs don’t survive beyond a year - Herbie defied the odds, thriving for another eight years on three legs.
While we can’t claim raw feeding saved him, we firmly believe it played a role in his remarkable longevity. He passed away on 13 August 2016, just shy of 14, from old age -not cancer.
Herbie was the heart of Paleo Ridge, and his legacy lives on in everything we do. 💛
Read the full story