No need to chase your tail, returning Woolcool is quick and hassle-free.

Just follow these simple steps, and we’ll arrange the collection of your strips and credit your account with loyalty points.

Before You Begin

Please ensure you have a minimum of 12 clean, undamaged Woolcool strips. Please pack your strips into a box ready for collection.

There must be a minimum of 12 pieces to one box to be eligible for collection.

Please ensure the boxes are packed full. We will not accept half-empty boxes.

How to Return Your Woolcool Liners

To qualify for loyalty points and a successful return, please follow these steps:

1. Collect 12 clean and undamaged Woolcool strips.
2. Neatly roll or fold them into a single box.
3. Include a note inside the box with your name and address.
4. Log in to your account and navigate to: Woolcool Returns
5. Follow the step-by-step instructions to arrange your collection.

Once your request is submitted, you’ll receive a confirmation of your collection date.

Rewards:

1 strip earns 3 points with a minimum of 12 strips returned